KiraAI (hereinafter referred to as "we" or "KiraAI") values the protection of user privacy and is committed to safeguarding the security of your personal information. According to relevant laws and regulations, we have formulated this privacy policy to help you understand how we collect, use, store, and protect your personal information. Please carefully read the following content in order to make an appropriate choice.
We collect and use necessary information when you use or enable related functions, enjoy services, or meet the organizational management needs of our clients. The collection and use of this information is for the purpose of achieving functional and service needs, or to meet organizational management requirements. Unless it is necessary for the implementation of business functions or required by laws and regulations, you may choose not to provide this information without affecting your use of other functions or services. This privacy policy does not apply to services provided by other third parties. Before choosing to use third-party services, it is recommended that you fully understand their product features and privacy protection policies, and decide whether to use the relevant features or services.
Next, we will provide a detailed explanation of how we collect, use, store, transfer (if applicable), and protect your personal information. At the same time, we will also introduce ways to query, copy, delete, correct, and revoke authorized personal information. This policy is closely related to your use of our services. We recommend that you carefully read and understand all the contents of this policy in order to make the appropriate choices you deem appropriate.
1. Collection and Use of Information
2. How to use cookies and similar technologies
3. How to provide information to external parties
4. How to store personal information
5. How to protect personal information security
6. Manage your personal information
7. Special note: Instructions for using database functions
8. Minor Clause
9. Revision and Notification of Privacy Policy
10. Contact Us
1. Collection and Use of Information
In order to provide high-quality services, ensure the safe operation of services, and optimize the functional experience, we will collect personal information that you voluntarily provide or authorize to provide during registration and use of services, as well as personal information generated during your use of services, based on the following purposes and methods:
1.1 Registration and Login
When registering and logging into the service to create a KiraAI account, we may require you to provide basic information such as name, phone number, etc. You can follow the prompts to operate. If you do not provide this information, we may not be able to provide you with services.
1.2 Collecting information during the use of services
1.2.1 Personal Information: In order to achieve the transmission and interaction of information, we will collect the information submitted or generated by you as an individual user when using the service. Please ensure that you have clearly informed others of the purpose, scope, and method of collecting and using personal information in accordance with legal regulations, and have obtained their authorization and consent.
1.2.2 Network account information: When using the services we provide, we will collect your username, avatar, etc. in order to display user information on the KiraAI platform.
1.2.3 Third party platform information: After your authorization, we will obtain relevant information from the platform you authorized. You need to ensure that you have obtained sufficient, legal, and effective authorization from the third-party platform and end users, otherwise you will bear the corresponding legal consequences. If you violate this provision by using KiraAI services and cause us losses (including but not limited to legal liabilities, claims expenses, administrative penalties, legal fees, litigation fees, appraisal fees, etc.), you shall fully compensate us.
1.2.4 Use of Data: Please understand that your use of data (including the personal information involved) is different from the personal information described above, and we will process it in the following manner:
Usage data "refers to: (1) all data uploaded by you when using KiraAI features/services (such as uploaded plugin/app information, etc.), and (2) all data processed by KiraAI during the operation of KiraAI features/services, including all text, sound, video or image files and software, as well as data that developers can independently control and manage due to your use of KiraAI products or services (such as configuration data, operation and maintenance data, etc.).
You have complete ownership of your usage data. As a neutral technology service provider, we will strictly follow your instructions to process your usage data. Unless otherwise stipulated by laws and regulations, agreed upon according to specific product rules, or provided technical assistance to troubleshoot or solve technical problems based on your requirements, we will not access your usage data, nor will we make any unauthorized use or disclosure of your usage data.
You are responsible for the source and content of your data usage, and we advise you to carefully assess the legality of the data source and content. You shall ensure that you have the right to use the official website and services to process such data, and that the aforementioned processing activities comply with relevant laws and regulations. There are no illegal, infringing, or contractual violations with third parties, and you will not use the data for illegal or irregular purposes. You shall bear all consequences and responsibilities arising from your use of data content and data processing behavior that violate laws, regulations, departmental rules, or national policies.
Subject to the provisions of the preceding paragraph, for the use of any personal information contained in the data, you shall fulfill the obligation to inform the relevant personal information subject in advance in accordance with the law, obtain the separate consent of the relevant personal information subject, and ensure that:
(1) Provide written explanations and confirmations regarding the source and legality of personal information in accordance with our requirements;
(2) When requested, provide the scope of authorization and consent for the processing of personal information, including the purpose of use, and the consent of the personal information subject to your use of KiraAI for the processing of their personal information;
(3) If the personal information processing activities required for your use of KiraAI and related services exceed the scope of authorization and consent for such personal information, you shall be responsible for obtaining the explicit consent of the personal information subject within a reasonable period after providing the personal information or before we process the personal information, and providing us with written proof upon our request.
(4) You understand and agree that unless you meet the above conditions and other obligations required by law, you shall not provide us with usage data containing personal information. If you violate the above obligations, or fail to provide us with reasonable and satisfactory proof as required, or if we receive reports or complaints from personal information subjects, we have the right to unilaterally decide to refuse to transfer your relevant data (including by restricting relevant service functions, freezing, canceling or revoking accounts, etc.), or refuse to process your personal information and related data according to your instructions, and all responsibilities arising therefrom shall be borne by you.
(5) You understand and agree that we provide you with a free data hosting service for your usage data, but we are not obligated to store your data or information, nor do we assume any responsibility for your data storage work or results.
1.3 User Feedback
During the use of the service, you can provide feedback on issues and service experience to help us improve our products and services. We will record your contact information, feedback on issues or suggestions, and the content of your communication with us in order to further contact you and provide feedback on the progress of the process.
1.4 Change of Personal Information Purpose
As our business develops, we may adjust our functions and services. When a new feature or service is related to an existing feature, the personal information collected and used will be directly related to the original processing purpose. In cases unrelated to the original processing purpose, we will notify and obtain your consent through page prompts, interactive processes, agreement confirmations, and other means.
1.5 Exceptions to obtaining authorization and consent
According to relevant regulations, situations where collecting your personal information does not require authorization and consent include but are not limited to national security, public interest, criminal investigation, etc. If we stop operating the service, we will promptly notify you to cease personal information collection activities.
2. How to use cookies and similar technologies
When it comes to the use of cookies and similar technologies, these technologies are widely used in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device for collecting, identifying, and storing information about your use of products or services. We solemnly promise not to use cookies for any purposes other than those described in this privacy policy.
The main purposes include but are not limited to ensuring the security and efficient operation of products and services, verifying the security status of your account and transactions, investigating potential crashes or delays, and simplifying the process of filling out forms and entering search content.
In addition, we may use cookies to display information or features that may be of interest to you. Most browsers offer the option to clear browser cache data, and you can do so at any time or choose to reject our cookies. It should be noted that these modifications may affect your use of services or related features that rely on cookies. We recommend that you handle cookie settings carefully to ensure the best service experience.
3. How to provide information to external parties
3.1 Sharing
We promise not to share your personal information with companies, organizations, or individuals outside of the company, except in the following circumstances:
(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal/business information with other parties.
(2) Sharing under legal circumstances: According to laws and regulations, or mandatory requirements from administrative and judicial authorities, we may share your personal/corporate information with external parties.
(3) Sharing with affiliated companies: In order for us to provide services to you together with affiliated companies, recommend information that you may be interested in, identify abnormal situations, and protect the security of affiliated companies or other users, your personal information may be shared with our affiliated companies or their designated service providers. We will strictly limit the scope of shared personal information and be bound by the purposes stated in this policy. If it involves sensitive personal information or changes in the use of personal information, we will obtain your authorization and consent again. Please note that the information you voluntarily share while using the service may involve personal information or even sensitive personal information. Please consider carefully.
3.2 Commissioned Processing
For the entrusted processing of personal information, we will sign relevant processing agreements with the entrusted partner and supervise their personal information use activities to ensure compliance with legal regulations.
3.3 Transfer
When transferring personal information in the event of merger, division, dissolution, or bankruptcy, we will inform the recipient of their name and contact information, and the recipient will continue to comply with this policy and other legal obligations. If the recipient changes the purpose or method of processing personal information, we will obtain your consent again.
3.4 Public Disclosure
We may only publicly disclose your personal information based on your voluntary choice and other separate consent
3.4.1 Exceptions to obtaining authorization and consent
Please understand that in the following situations, according to laws, regulations, and relevant national standards, we do not need to obtain your prior authorization and consent to collect, use, and disclose your personal information:
(1) Related to our obligations under laws and regulations;
(2) Directly related to national security and defense security;
(3) Directly related to public safety, public health, and major public interests;
(4) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(5) For the purpose of safeguarding your or others' significant legitimate rights and interests such as life and property, but it is difficult to obtain my authorization and consent;
(6) The personal information you disclose to the public on your own;
(7) Necessary for signing and fulfilling contracts according to the requirements of the personal information subject;
(8) Collecting your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
(9) Necessary for maintaining the safe and stable operation of software and related services, such as discovering and handling software and related service failures;
(10) Necessary for conducting legitimate news reporting;
(11) For academic research institutions, it is necessary to conduct statistical or academic research based on the public interest, and when providing the results of academic research or description to the outside world, to de identify the personal information contained in the results;
(12) Other circumstances stipulated by laws and regulations.
4. How to store personal information
4.1 Storage location
According to laws and regulations, personal information generated during domestic operations will be stored within the country. At present, we will not transfer your personal information overseas. If transmission is required, we will comply with relevant regulations or obtain your consent.
4.2 Storage period
During your use of our services, we will continue to store your personal information for a period not exceeding the time required to provide the services. After ceasing operations, we will delete or anonymize your personal information within a reasonable period of time in accordance with the law. After you terminate the use of the service or close the authorization, we will delete or anonymize your information, unless required by law to retain it. Except for the following situations:
(1) Comply with the requirements of laws and regulations regarding information retention (for example, the Cybersecurity Law stipulates that technical measures should be taken to monitor and record network operation status and network security incidents, and relevant network logs should be retained for no less than six months in accordance with regulations).
(2) Reasonable extension of the deadline is required for financial, auditing, dispute resolution, and other purposes.
(3) If you are a space user, we will process the data used by the enterprise according to customer instructions. If you have any questions about the relevant content or claim personal information rights, you are aware and understand that you can contact the administrator for processing.
5. How to protect personal information security
5.1 Safety measures
We take standard security measures to protect the personal/business information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss. We use encryption technology, protection mechanisms, access control and other measures to ensure information security, and regularly conduct employee training.
5.2 Information Management
We avoid collecting irrelevant information and only retain information necessary to achieve our policy objectives. If the retention period needs to be extended, legal provisions will be followed.
5.3 Network Security
The Internet is not an absolutely secure environment, so it is recommended to use communication methods carefully to send information. Please protect personal information properly. In case of any leakage, please contact customer service promptly. Using complex passwords helps with account security.
5.4 Security Incident Notification
If a security incident occurs, we will notify you promptly in accordance with legal requirements. The situation will be notified through email, letter, phone or push notifications, and announcements can also be made. At the same time, we will report the corresponding handling situation to the regulatory authorities.
5.5 Authorization Statement
By submitting information through the platform, you agree to authorize us to collect, use, share, and protect your information. If you need to revoke authorization, please contact us promptly.
5.6 Special Reminder
This privacy policy applies only to our services or products. After leaving our service, we are unable to protect the information you submit on other platforms. Please use external links with caution.
6. Manage your personal information
We attach great importance to the management of personal information and protect your rights to access, copy, correct, supplement, delete, revoke authorization and consent, cancel accounts, file complaints and reports in accordance with the law, so that you have the ability to safeguard your privacy and information security. Regarding the management of your personal information, you have the following rights:
6.1 Querying, correcting, and deleting your personal information
After completing account registration, login, and identity verification, you can view, correct, and delete the personal information you have submitted to us. For security and identity recognition reasons, some initial registration information may not be able to be modified independently. If you need to modify it, please contact us. Some information is configured by the administrator. If you need to modify or delete it, please contact the administrator.
6.2 Manage and revoke authorization of your information
You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting information, disabling device functions, changing application permissions in system settings, and so on. In addition, we will provide you with the functions of correcting, deleting personal information, and canceling user accounts through manual processing. If you need to use the above functions, please apply to us by contacting customer service. We will complete the verification and processing within 15 working days after receiving the application.
6.3 Complaints and Reports
If you find that your personal information rights have been violated or have complaints, please contact us through our contact information.
6.4 Account Cancellation
After canceling the account, we will stop the service and delete or anonymize your personal information. Your identity will be verified before cancellation. After cancellation, the information will be deleted or anonymized, except as required by law or customer needs.
6.5 Feedback and Complaints
If you have any comments or discover any infringement, please contact us.
6.6 Stop operation and notify you
If we cease operations, we will promptly cease the collection of your personal information, notify you of the cessation of operations in the form of individual delivery or announcement, and delete or anonymize the personal information we hold about you.
Thank you for reading and understanding our Personal Information Management Statement. If you have any questions, please feel free to contact us at any time.
7. Special note: Instructions for using remote database functions
KiraAI's database module provides the ability for large models to access structured data, supports connecting to existing remote databases, and allows users to query the database through dialogue. Because remote database access is directly accessed by KiraAI to your (your company's) database. For data security reasons, it is important to thoroughly understand and refer to the following suggestions before using this feature:
(1) Suggest that the database only open ports to our platform through IP whitelist
(2) Suggest using offline databases in non production environments
(3) Suggest configuring an independent account with read-only permission for database connection
(4) Only add the minimum number of available data tables when configuring the database
Once you start using the remote database feature, it is deemed that you have fully understood and acknowledged the potential data security and risk issues, and agree to allow the KiraAI system to remotely access your (your company's) database. If you do not authorize us to access (or have not obtained such authorization from your affiliated institution), please immediately stop using the remote database function.
8. Minor Clause
Our services are mainly aimed at adults or businesses. Minors (under 18 years old) should not create any accounts or use the official website and its services without the consent of their parents or guardians. If we discover that personal information of minors has been collected without obtaining verifiable consent from their guardians in advance, we will try our best to delete the relevant information as soon as possible.
9. Revision and Notification of Privacy Policy
9.1 In order to provide you with better services, our official website and related services will be updated and changed from time to time. We will revise this privacy policy in a timely manner, and such revisions constitute a part of this privacy policy and have the same effect as this privacy policy.
After the update of this privacy policy, we will publish the updated version on our official website or related websites. If you continue to use the official website and related services, it is deemed that you agree to accept all the contents of the revised privacy policy.
10. Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following methods:
E-mail kirafun@proton.me
We will reply to your request within 15 working days.